FAQ

We specialize in space-saving and functional furniture for families, particularly children’s bedroom furniture. Our product range includes bunk beds, cabin beds with slides or tents, beds with storage, and complete children’s bedroom sets, along with complementary furniture like desks, bookshelves, and dining sets.

Absolutely! Many of our products are specifically designed with space-saving features, such as bunk beds, cabin beds with built-in storage, and multifunctional furniture pieces that maximize your living space without compromising on style or comfort.

We take pride in our kid-friendly, durable designs. Our furniture is crafted to withstand the active lifestyle of children while maintaining safety and comfort. All our products undergo rigorous quality checks before shipping.

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.

Yes, we use industry-standard encryption to protect all your payment information. Your financial details are processed securely through our payment gateway partners.

We offer two convenient shipping options:
1. Standard Shipping: $12.95 flat rate via DHL or FedEx (10-15 days after dispatch)
2. Free Shipping: For orders over $50 via EMS (15-25 days after dispatch)

We carefully check each item before dispatch, which takes 1-2 business days. You’ll receive tracking information via email once your order ships.

Yes, we serve families worldwide! However, we currently cannot ship to some Asian countries and remote regions. Please contact us at [email protected] if you’re unsure about delivery to your location.

Yes! Our carriers will contact you to schedule a convenient delivery time once your order is on its way. You’ll also receive tracking information via email when your order ships.

We offer a 15-day return policy from the delivery date if you’re not completely satisfied with your purchase. The item must be in its original condition and packaging.

Please contact our customer care team at [email protected] with your order details and reason for return. We’ll guide you through the simple return process.

For returns due to our error or defective products, we’ll cover return shipping costs. For other returns, the customer is responsible for return shipping fees.

Our friendly customer care team is always happy to help! You can reach us at [email protected] for any questions about our products, delivery options, or your order.

Our team is available Monday through Friday, 9 AM to 5 PM PST. We strive to respond to all inquiries within 24 hours.