Last Updated: [Insert Date]

At Comfort Furniture Store (“we”, “us”, or “our”), we are committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website comfortfurniturestore.com or make a purchase from us.

1. Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal Identification Information: Name, email address, phone number, shipping/billing address, payment information (processed securely through our payment gateways)
  • Order Information: Products purchased, order history, preferences
  • Technical Information: IP address, browser type, operating system, referring URLs, device information
  • Usage Data: Pages visited, time spent on site, clickstream data
  • Communication Data: Correspondence with our customer service team

2. How We Use Your Information

We use the information we collect for various purposes:

  • To process and fulfill your orders for our children’s bedroom furniture and other products
  • To communicate with you about your orders, account, or inquiries
  • To provide customer support and respond to your requests
  • To improve our website, products, and services
  • To personalize your shopping experience and recommend products that may interest you
  • To prevent fraud and enhance the security of our website
  • To comply with legal obligations and enforce our policies

3. Data Sharing and Disclosure

We may share your information in the following situations:

  • Service Providers: With third parties who perform services on our behalf (payment processing, shipping, marketing)
  • Legal Requirements: When required by law or to respond to legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Protection of Rights: To protect the rights, property, or safety of our business, customers, or others

We do not sell your personal information to third parties.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

  • All transactions are processed through PCI-DSS compliant payment gateways with 256-bit SSL encryption
  • We do not store complete payment details on our servers
  • Regular security assessments of our systems
  • Access controls to limit internal access to personal data

While we strive to protect your information, no electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data under certain circumstances
  • Opt-Out: Opt out of marketing communications
  • Restriction: Request restriction of processing your data
  • Portability: Request transfer of your data to another service provider

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and shopping cart
  • Analyze website traffic and usage patterns
  • Deliver targeted advertisements (with your consent where required)
  • Improve our website functionality

You can control cookies through your browser settings. Disabling cookies may affect certain website features.

7. International Data Transfers

As we serve customers worldwide (excluding some Asian countries and remote regions), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

While we specialize in children’s bedroom furniture, our website is not directed at children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Comfort Furniture Store
3463 Grim Avenue, San Diego, US 92117
Email: [email protected]