Term and Conditions

Welcome to Comfort Furniture Store! These Terms and Conditions outline the rules and regulations for using our website and purchasing our magical children’s bedroom furniture. By accessing this website and placing an order, you accept these terms in full.

1. Website Use and Intellectual Property

1.1 Website Access

You are granted temporary access to our website for personal shopping purposes. We reserve the right to withdraw or amend our service without notice.

1.2 Intellectual Property

All content on this website, including images, text, logos, and product designs, are the property of Comfort Furniture Store and protected by intellectual property laws. Unauthorized use is strictly prohibited.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in all product descriptions, images, and specifications. However, slight variations may occur. Colors may appear different due to monitor settings.

2.2 Product Availability

All products are subject to availability. If an item becomes unavailable after your order is placed, we will notify you promptly.

3. Ordering Process

3.1 Placing an Order

By placing an order, you offer to purchase a product under these Terms. We reserve the right to refuse any order at our discretion.

3.2 Order Confirmation

Your order is confirmed when we send you an order confirmation email. This creates a binding contract between you and Comfort Furniture Store.

3.3 Pricing

All prices are in USD. While we check prices carefully, errors may occasionally occur. If we discover an error, we will contact you before processing your order.

4. Payment Terms

4.1 Accepted Payment Methods

We accept Visa, MasterCard, JCB, and PayPal. Payment is processed at the time of order.

4.2 Payment Security

All transactions are processed through secure payment gateways. We do not store your full payment details on our servers.

5. Shipping Policy

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

5.2 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days)
• Free Shipping: For orders over $50 via EMS (15-25 business days)

5.3 Delivery Areas

We ship to most regions except Asia and certain remote locations. International shipments may experience delays due to customs.

5.4 Delivery Issues

You must inspect goods upon delivery. Report any damage within 48 hours with photos of the damage and packaging.

6. Returns and Refunds

6.1 Return Policy

You may return most items within 15 days of delivery if:

• Item is in original condition with all packaging
• All tags and accessories are included
• You provide proof of purchase

6.2 Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

• Bunk Bed Mattresses
• Bedding accessories (Bed Tents, Bunk Bed Accessories)
• Custom or made-to-order pieces

6.3 Return Process

To initiate a return:

1. Email [email protected] with your request
2. Wait for our approval and instructions
3. Ship the item back using a trackable method
4. We’ll process your refund or exchange upon receipt

6.4 Refund Processing

Refunds are issued to your original payment method within 5 business days after we receive your return. It may take 5-10 business days to appear in your account.

7. Customer Responsibilities

7.1 Accurate Information

You must provide accurate and complete information when placing orders.

7.2 Compliance with Laws

You are responsible for complying with all local laws regarding online purchases and product use.

7.3 Product Assembly and Use

You are responsible for proper assembly and safe use of our products, especially children’s furniture.

8. Limitation of Liability

Comfort Furniture Store shall not be liable for any indirect, incidental, or consequential damages arising from product use or website access. Our total liability shall not exceed the purchase price of the product in question.

9. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect and use your information.

10. Changes to Terms

We may update these Terms periodically. The current version will always be posted on our website.

11. Governing Law

These Terms shall be governed by the laws of California, USA. Any disputes shall be resolved in the courts of San Diego County.

12. Contact Information

For any questions about these Terms, please contact us at:

Comfort Furniture Store
3463 Grim Avenue, San Diego, US 92117
Email: [email protected]
Business Hours: Monday-Friday, 9am-5pm PST